Payment Settings & Connecting Stripe
Everything about how payments and receipts behave for your account lives in one place: Settings → Billing → Payments.
Connecting Stripe
Stripe is what lets you accept online card payments and send clients a payment link. You don’t need it to use AyloCare — you can record every payment manually instead — but most therapists connect it.
Enter your details
Under Stripe Connect, enter the email address for your Stripe account and select your country.
Click “Connect Stripe”
You’re taken to Stripe’s own onboarding flow to finish setting up your account (bank details, identity verification — this is all on Stripe’s side, not AyloCare’s).
Check your status
Back in AyloCare, you’ll see Connected or Pending, and whether Charges Enabled — that’s the flag that actually determines whether you can accept a payment yet.
If Stripe isn’t connected, you can still take payments — just mark them as manually paid (cash, bank transfer) when creating a payment request. See Sending Payment Requests.
Hourly Rate
Your default rate per hour, used to automatically calculate the total when you create a payment request based on session length. You can always override the amount for an individual session.
Currency
The currency all your payment requests are created in.
If you’re connected to myDATA, this must be EUR. myDATA can only file receipts in Euro — if you try to switch to another currency while it’s on, AyloCare will stop you and explain why. See the myDATA section for details.
VAT Rate
Your default VAT rate, shown as a percentage. If you’re on myDATA, your tax preset (set under Settings → Billing → myDATA) is what actually determines the VAT applied to filed receipts — this setting is mainly relevant if you’re not using myDATA.
Business Details
Your legal business name and business address. These print on the issuer section of every receipt you generate — whether or not myDATA is connected — so AyloCare requires them before it will issue a receipt at all. If you’re missing either one, you’ll be prompted to fill it in the first time you try to create a payment request or invoice.
Invoice Delivery
Controls whether a receipt is emailed to the client automatically the moment it’s issued — independent of myDATA, and independent of how the payment was collected.
- On — every issued receipt is emailed automatically.
- Off — nothing is sent automatically; use the Send / resend action on any payment in Payment History whenever you want to email it.
Payment Automation
Controls sending payment request links automatically and cancelling appointments that stay unpaid — separate from everything above, and only relevant to the Stripe payment-link flow.
- Send payment link automatically — sends the link a configurable number of hours before or after the appointment.
- Auto-cancel if not paid — cancels the appointment if payment isn’t received within a set window before the session.