Payment History
The Payment History page gives you a complete record of all payments made through AyloCare — both online (via Stripe) and manually recorded.
Accessing Payment History
Go to Payments → Payment History in the left sidebar.
[Screenshot: Payment History page with a list of transactions]
What You’ll See
Each entry in your payment history shows:
- Client name — who the payment is from
- Date — when the payment was made or recorded
- Amount — the total paid
- Currency — the currency of the transaction
- Status — the current payment status (paid, pending, refunded, etc.)
- Sessions included — which session(s) this payment covers
Payment Statuses
| Status | Meaning |
|---|---|
| Paid | Payment successfully received (online or manual) |
| Pending | Payment request sent but not yet completed |
| Failed | Payment attempt failed (Stripe only) |
| Refunded | Payment was refunded to the client |
| Manually paid | Recorded as paid outside of Stripe |
Filtering & Sorting
Use the controls at the top of the page to find specific payments:
- Sort by date, amount, or client name
- Filter by status or date range
This is especially helpful at the end of the month or for accounting purposes.
Tips
- Review history monthly — a quick check keeps your records clean and your accounts accurate
- Cross-reference with your calendar — if a session is marked Completed but doesn’t appear in Payment History, it may still be unpaid
- Export for accounting — contact support if you need payment records in a specific format for your accountant
All Stripe payments are also visible in your Stripe dashboard, where you have additional options for refunds and detailed transaction records.
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